Any company can harness the power of eNPS
Every plan includes the option to cancel within two weeks and pay only for the surveys sent. Change plans or cancel online any time. No strings attached.
$2 per survey
1 admin account
No SMS text message surveys
No API access
$1 per survey
3 admin accounts
SMS text surveys ($1 extra)
Email support
API access
$1 per survey
Unlimited admin accounts
SMS text surveys (included)
Phone and email support
Zapier and API access
We charge for usage on a metered basis. For example, if you have 100 people at your company to survey every month, then your monthly cost on the Basic plan will be 100 x $1 = $100 plus the $29 membership fee. If you only survey quarterly, then you'll be charged only in the month when the surveys go out.
Of course! But you'll need to be on the Standard plan or higher to use the API. On the basic plan you can upload with a regular CSV file.
Most of our clients have an 80% or higher response rate! We have built a trustworthy brand, and since your employees don't need to log into anything to respond, it's quick and easy... and also safe and secure. We built eNPS because we found that the other software was trying to do too much. eNPS.co is built to be simple!
It's fine! We may have some issues with text message sending outside of the US, but emails will work great.
The membership is charged immediately and the recipient costs are charged at the end of your monthly billing cycle. We will invoice you for both the next month's membership and the previous month's surveys in one combined invoice.
For sure! We offer API and Zapier integrations so you can programmatically move your data around to any other services you need to use.
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Net Promoter, NPS, and the NPS-related emoticons are registered trademarks, and Net Promotor Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.